---
title: "SSO login loops back to the sign in page"
url: "https://demo.myforumcat.com/q/14/sso-login-loops-back-to-the-sign-in-page"
forum: "Demo"
question_number: 14
category: "General"
tags: ["Notifications"]
status: "open"
solved: false
votes: 10
replies: 2
views: 174
asked_at: "2026-05-10T10:16:17.405Z"
updated_at: "2026-09-18T23:17:57.515Z"
---

# SSO login loops back to the sign in page

Asked by Laura Simmons on 2026-05-10 · 10 votes

After authenticating with our identity provider we get redirected back to sign in instead of the dashboard. The SAML response looks valid on our side.

## 2 replies

### Reply 1

Sam Rivera (Agent) · 2026-05-10 · 2 votes

Looking into this on our side, most SAML redirect loops trace back to a clock skew between our server and your identity provider invalidating the assertion. Can you confirm what NTP source your IdP is syncing against so we can compare timestamps?

### Reply 2

Mei Lin · 2026-05-11 · 2 votes

Turned out to be clock skew on our IdP side too, syncing NTP fixed it.