---
title: "Export file encoding looks wrong in spreadsheets"
url: "https://demo.myforumcat.com/q/19/export-file-encoding-looks-wrong-in-spreadsheets"
forum: "Demo"
question_number: 19
category: "General"
tags: ["Search", "Permissions"]
status: "closed"
solved: false
votes: 5
replies: 0
views: 223
asked_at: "2026-05-21T21:50:41.323Z"
updated_at: "2026-09-18T23:15:18.047Z"
---

# Export file encoding looks wrong in spreadsheets

Asked by Jane Cooper on 2026-05-21 · 5 votes

Special characters in customer names show up garbled when we open the export file. It looks like an encoding mismatch.

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