---
title: "Backup codes for two factor auth"
url: "https://demo.myforumcat.com/q/31/backup-codes-for-two-factor-auth"
forum: "Demo"
question_number: 31
category: "Billing"
tags: ["Data Retention", "Two-Factor Auth", "Uptime"]
status: "solved"
solved: true
votes: 9
replies: 5
views: 343
asked_at: "2026-06-04T07:33:46.434Z"
updated_at: "2026-09-18T23:15:07.679Z"
---

# Backup codes for two factor auth

Asked by Laura Simmons on 2026-06-04 · 9 votes

Do you provide backup codes when we enable two factor authentication, in case the authenticator app becomes unavailable?

## 5 replies

### Reply 1 (marked as the solution)

meow (Owner) · 2026-06-04 · 4 votes

Yes, ten single-use backup codes are shown once right after you enroll in two factor authentication. Worth saving them somewhere safe immediately, we cannot show them again after that screen.

### Reply 2

Rebecca Stone · 2026-06-05 · 1 vote

Saved mine to a password manager right away, good call flagging that they only show once.

### Reply 3

meow (Owner) · 2026-06-05 · 2 votes

Worth repeating: the codes are single use, once you burn through all ten reach out to support for a fresh batch rather than reusing an old one.

### Reply 4

Margaret Doyle · 2026-06-06 · 1 vote

Saved mine in our password manager right away per this advice.

### Reply 5

Peter Novak · 2026-06-07 · 1 vote

Good reminder, almost skipped saving them.