---
title: "Magic link email never arrives"
url: "https://demo.myforumcat.com/q/71/magic-link-email-never-arrives"
forum: "Demo"
question_number: 71
category: "Billing"
tags: ["Custom Domains", "Localization"]
status: "closed"
solved: false
votes: 9
replies: 0
views: 1503
asked_at: "2026-07-12T16:17:40.489Z"
updated_at: "2026-09-18T23:16:11.187Z"
---

# Magic link email never arrives

Asked by Laura Simmons on 2026-07-12 · 9 votes

A customer says the sign in link email never shows up, not even in spam. We have confirmed the address was typed correctly.

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