Prorated credit when downgrading mid cycle

Question

If we downgrade from a paid plan to Basic partway through the month, do we receive a prorated credit?

Demo Team · Answer

Basic is a one-time purchase, not a subscription, so there is no proration to calculate there, downgrading just stops future paid-tier billing going forward.

Ravi Patel · Answer

Confirmed this matches what we saw when we downgraded last quarter.

Chloe Bennett · Answer

Wish this were mentioned more clearly at checkout, would have saved us a support ticket.

Kai Tanaka · Answer

Confirmed, no proration since Basic is one time, matches what we experienced.

Prorated credit when downgrading mid cycle

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