Margaret Doyle

OpenAPI spec is missing the tag endpoints

Nice, this was blocking our tag automation script.

Testing webhooks without a public endpoint

cloudflared has been solid for us too, easy to set up.

Rate limit headers missing from API responses

Confirmed seeing the header on our latest requests, works as described.

Separate rate limits for read and write endpoints

Makes sense, our write-heavy sync job was the one hitting limits first.

Right to left language support

Same, following for the same reason.

Screen reader does not announce new answers

Really appreciate this fix, was the main accessibility gap blocking us from recommending the portal internally.

French language support for the portal

Glad to hear it is planned, we will keep an eye on this thread.

Pinning more than one announcement at a time

Did the same thing, a short pinned post linking out to the rest covers it.

Uploading a custom logo for the portal header

Found it in the same spot, agree it could be more discoverable from the main settings page.

Reordering categories in the sidebar

Drag and drop worked fine for me on desktop Chrome, reordered ours in under a minute.

Concurrent sessions across multiple devices

Good to know this is intentional and not a bug.

Revoking access for an offboarded employee

Also worth checking any Zapier or other third party integrations tied to their account, those can outlive a removal too.

Transferring ownership to another teammate

Good to know billing carries over automatically, that was our main worry.

Invoice date does not match the charge date

Appreciate the fix, was confusing our bookkeeping for a bit.

Updating invoices after a company rebrand

We just kept a separate folder of the pre-rebrand invoices for our accountant, easier than trying to reissue them.

Analytics view count does not match our own tracking

Is the one-hour session window configurable, or fixed?

Exporting analytics data to a BI tool

Adding a vote from us as well. Even a simple CSV endpoint for the weekly totals would remove a manual step from our reporting.

Letting members unsubscribe from all notifications

Good to know, had a customer worried unsubscribing would delete their account.

Integration with Slack for new question alerts

Following this thread too, would love an official integration eventually.

A digest instead of per event emails

Switched to digest right away, way easier to keep up with.

Zendesk integration for escalations

Built a similar relay for our own Zendesk setup, works well.

Backup codes for two factor auth

Saved mine in our password manager right away per this advice.

Two factor authentication for staff accounts

Enabled this for our two admins last week, setup only took a couple minutes.

Webhook signature verification keeps failing

This was exactly our bug, grabbing the raw body before parsing fixed it immediately.