Letting members unsubscribe from all notifications

Question

A customer wants to stop receiving any emails from the portal but still be able to sign in and read answers.

Demo Team · Accepted Answer

Confirmed, the unsubscribe link works without signing in and only touches email preferences, the account itself stays fully intact.

Demo Team · Answer

The unsubscribe link in any notification email works without signing in first, and it only turns off emails, the account and any existing sessions are unaffected.

Rebecca Stone · Answer

Can confirm, unsubscribed from a link in an old email and I can still log in fine.

Margaret Doyle · Answer

Good to know, had a customer worried unsubscribing would delete their account.

Hannah Wright · Answer

Same question came up for us, glad to have a clear answer to point to.

Letting members unsubscribe from all notifications

Solution

5 replies