Sam Rivera

MCP server authentication for an internal agent

If anyone hits a scope mismatch between REST and MCP, that would be a bug, please flag it.

Rate limit headers missing from API responses

Also worth knowing the header reflects the per-key limit, not a per-tenant one, in case you have multiple keys.

MCP server authentication for an internal agent

Worth mentioning the key scopes apply the same way over MCP too, a read only key cannot make writes through either surface.

A public status page for Forumcat itself

We also post a monthly uptime summary there now, not just live incidents.

Import tool does not preserve original timestamps

Filed it as a bug against the import path specifically, separate from the general import tool work.

Official client libraries for Python and Node

No official SDKs on our roadmap right now, the OpenAPI spec is fully typed though, so generating one with a tool like openapi-typescript gets you most of the way there without waiting on us.

Webhook endpoint validation is too strict

That check is intentional, we reject self signed certificates at registration time so a misconfigured endpoint cannot silently swallow deliveries. For internal testing, a tunnel with a real certificate is the supported path instead of the load balancer directly.

Advance notice for scheduled maintenance

We also post a reminder the morning of, on top of the initial 48 hour notice.

French language support for the portal✓ Solution

Not shipped yet, but French is the next locale after English on our roadmap given how much of our customer base is in Quebec, no firm date yet.

Uptime SLA for paid plans

No formal SLA published yet, uptime has been strong in practice but nothing contractual today.

Screen reader does not announce new answers

Confirmed gap, live-streamed answers do not get announced to assistive tech today, only a full page reload picks them up.

Reply notifications do not group by thread

Confirmed, right now every reply sends its own email regardless of thread. Grouping by thread is a reasonable ask and it is on the list alongside the existing digest work, no ETA yet though.

Reordering categories in the sidebar

You can drag category rows to reorder them under Settings, the order field on each category is what drives the sidebar. If drag and drop is not responding for you, let me know your browser and I will take a look.

Custom CSS support for the portal

Not supported today beyond the theme picker and accent color. Full custom CSS opens up a much bigger surface for us to support safely across the portal, so it is not something we are actively building right now.

Public profile URL format

Right, /u/{userId} is the stable form, we always link to that internally rather than a name-based URL.

Do public visitors need an account to read answers

Right, reading and even searching is fully public, sign in is only needed to post, vote, or follow a thread.

Seat limits on the Basic plan

Basic is a one-time forum purchase, not a metered seat plan, so there is no seat cap to worry about on it specifically. Happy to double check your workspace directly if something in the product is showing a limit.

Bulk assigning tags to existing questions

If anyone needs it we also have an internal script we can share as a starting point, just ask support.

Adding a backup payment method

Multiple payment methods per workspace is not supported yet, only one card on file at a time. If your primary is expiring soon, the safest move today is updating it directly in Billing before it lapses rather than waiting for a failed charge.

Maximum number of tags allowed per question✓ Solution

The blocking error message shipped in the last release, should stop this from happening silently now.

Invoice date does not match the charge date

Can confirm this is on our list to clean up, the invoice date reflects the billing cycle anchor rather than the actual charge date. Not a billing error, just confusing wording we plan to fix.

Maximum number of tags allowed per question

Filed a ticket for the friendlier error message, should ship in the next couple of releases.

Search does not find questions by tag name alone✓ Solution

Fixed this in the last search pass, tag names are now indexed alongside title and body, should show up in results now.

Letting members unsubscribe from all notifications✓ Solution

Confirmed, the unsubscribe link works without signing in and only touches email preferences, the account itself stays fully intact.

Exporting analytics data to a BI tool

Same answer as our roadmap conversation elsewhere: not exposed via API today, dashboard charts are it for now. Flagging this thread as another vote for the analytics API when we scope it.

Using a subdomain and a custom domain together

Right, the subdomain is a permanent fallback by design, not just during the transition.

Zapier trigger for solved questions✓ Solution

Yes, question.solved is one of the trigger events available once you connect a Zapier account, it fires the moment a question gets an accepted answer.

Zendesk integration for escalations

We do not have a native Zendesk connector today. The webhook event for a question marked urgent is available though, so a Zendesk-side webhook listener can create the ticket on your end without waiting on us to build the integration.

Two factor authentication for staff accounts✓ Solution

Confirmed this works per role today, enabled it for our owner and admin while leaving members on magic link as designed.

Feature request: internal notes on questions✓ Solution

Landed this last sprint actually, internal notes now live as a separate field on the question detail page, staff only. Should show up for you already.

Slow search results on large tenants

If your search feels slow, just ask, a manual reindex is quick on our end while we work on making it automatic.

Timeouts when uploading large attachments

We are also looking at raising the hard limit itself, no timeline yet but it is on the list separate from the timeout bug.

Timeline for an Android app

No committed timeline yet, iOS came first because it is where most of our early customers are. Tracking interest on this thread helps us prioritize, so keep the votes coming.

Scheduling recurring exports

Not available yet, exports are manual-trigger only today. A weekly scheduled export landing in your own bucket is a reasonable ask though, noted.

SCIM provisioning support

Not shipped yet. It is on our roadmap behind SSO hardening, no firm date I can commit to right now, but I will update this thread the moment it lands.

Replay a webhook that failed to deliver

Good to hear. That log also keeps the last 30 days of delivery attempts if you ever need to audit what went out.

SSO login loops back to the sign in page

Looking into this on our side, most SAML redirect loops trace back to a clock skew between our server and your identity provider invalidating the assertion. Can you confirm what NTP source your IdP is syncing against so we can compare timestamps?