Advance notice for scheduled maintenance
#91
How much advance notice do you typically give before planned maintenance windows?
Solution
Elena MarshAgentStandard window is 48 hours advance notice via the status page and email to every workspace owner, longer for anything expected to cause real downtime.
5 replies
meowOwnerAt least 48 hours, posted on the status page and emailed to every workspace owner ahead of the window.
48 hours has been enough lead time for us so far.
Sam RiveraAgentWe also post a reminder the morning of, on top of the initial 48 hour notice.
Elena MarshAgent✓ Solution
Standard window is 48 hours advance notice via the status page and email to every workspace owner, longer for anything expected to cause real downtime.
Elena MarshAgentStandard window is 48 hours advance notice via the status page and email to every workspace owner, longer for anything expected to cause real downtime.Confirmed, got the email a full two days ahead of the last one.
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