Laura Simmons

MCP server authentication for an internal agent

Good to know, wired ours up the same way without issue.

Import tool does not preserve original timestamps

Appreciate it being tracked separately, hope it lands before our next migration.

Rate limit headers missing from API responses

Great, this will let us back off proactively instead of guessing.

French language support for the portal

Would also help us a lot, half our support tickets come in French already.

A public status page for Forumcat itself

Added it to our internal runbook as the first place to check during any weirdness.

Advance notice for scheduled maintenance

48 hours has been enough lead time for us so far.

Voting appears to allow the same user twice

Glad this got resolved, was worried for a second our vote counts were unreliable.

Favicon still shows the default icon

Same mixup here, thought the logo upload also covered the favicon.

Injecting a custom analytics script

Same, works well, just remember it is one script field so you may need to combine multiple snippets yourself.

Custom CSS support for the portal

Would love this too, currently limited to what the accent color picker allows.

Adding a backup payment method

Updated ours a week before expiry just to be safe, took two minutes.

Permissions granted to the agent role

Ran into the exact permission error described here as an agent, matches the documented behavior.

Maximum number of tags allowed per question

Ran into the same silent-drop thing, assumed I had a typo at first.

Zapier trigger for solved questions

Set ours up to log solved questions into a spreadsheet automatically, works great.

A digest instead of per event emails

Switched to digest immediately, much more manageable.

Zapier trigger for solved questions

Set this up to post into our team Slack via Zapier, works great.

Using a subdomain and a custom domain together

Handy to know, we kept sharing the subdomain link internally even after the custom domain went live.

Mobile app cannot open image attachments

The open in browser trick worked for me on Android too, thanks for the tip.

API rate limit errors on bulk imports

Good tip, will try a smaller batch size if we hit this again.

Pagination cursor expires too quickly

Switched to persisting the cursor after each page like suggested, no more expired cursor errors.