Mobile push notifications arrive late

Question

Notifications on iOS sometimes show up ten to fifteen minutes after the actual event. Is this a known delay with push delivery?

Demo Team · Accepted Answer

Ten to fifteen minutes lines up with normal APNs batching under low urgency delivery, which we use for non-critical notifications to save battery. If you need faster delivery for a specific event type, let us know which one and we can look at bumping its priority.

Jane Cooper · Answer

Same delay on Android for us, figured it was just how push works.

Peter Novak · Answer

iOS delay matches what we see too, seems consistent with normal low urgency push behavior.

Demo Team · Answer

If a specific notification type is time sensitive for you, tell us which one and we can look at bumping its delivery priority individually.

Ravi Patel · Answer

Same lag on our Android devices, seems consistent across platforms then.

Mobile push notifications arrive late

Solution

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