Favicon still shows the default icon

Question

We uploaded a custom logo but the browser tab favicon still shows the Forumcat default icon.

Demo Team · Accepted Answer

Favicon is a separate upload from the logo, Settings → Branding → Favicon, easy to miss since they sit right next to each other.

Marcus Lee · Answer

Yep that was it, I only ever touched the logo field, missed the favicon one entirely.

Jane Cooper · Answer

Also worth a hard refresh after uploading, browsers cache favicons pretty aggressively.

Laura Simmons · Answer

Same mixup here, thought the logo upload also covered the favicon.

Hannah Wright · Answer

Also ran into this, the separate favicon field is easy to miss on first pass.

Solution