Uptime SLA for paid plans
#92
Does the paid plan come with a documented uptime SLA, or is that only available on an enterprise tier?
Solution
meowOwnerNo formal contractual SLA on paid plans today, our actual uptime has been well above 99.9 percent, happy to share the raw numbers from the status page if that helps your procurement paperwork.
5 replies
Sam RiveraAgentNo formal SLA published yet, uptime has been strong in practice but nothing contractual today.
Would like to see this for our own compliance paperwork, currently just pointing at the status page history.
Same request here, our procurement team keeps asking.
meowOwner✓ Solution
No formal contractual SLA on paid plans today, our actual uptime has been well above 99.9 percent, happy to share the raw numbers from the status page if that helps your procurement paperwork.
meowOwnerNo formal contractual SLA on paid plans today, our actual uptime has been well above 99.9 percent, happy to share the raw numbers from the status page if that helps your procurement paperwork.This would help us close out a vendor review, following the thread.
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