SSO login loops back to the sign in page

Question

After authenticating with our identity provider we get redirected back to sign in instead of the dashboard. The SAML response looks valid on our side.

Demo Team · Answer

Looking into this on our side, most SAML redirect loops trace back to a clock skew between our server and your identity provider invalidating the assertion. Can you confirm what NTP source your IdP is syncing against so we can compare timestamps?

Mei Lin · Answer

Turned out to be clock skew on our IdP side too, syncing NTP fixed it.

SSO login loops back to the sign in page

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