Mobile app cannot open image attachments

Question

Tapping an attached screenshot in the mobile app just spins forever, while the same file opens fine on desktop.

Demo Team · Answer

This is a known bug in the mobile web view file viewer, desktop is unaffected. Working on a fix; in the meantime the attachment can be opened by long pressing and choosing open in browser.

Laura Simmons · Answer

The open in browser trick worked for me on Android too, thanks for the tip.

Peter Novak · Answer

Same workaround worked for me on Android, thanks.