General

Reordering categories in the sidebar

Favicon still shows the default icon

Injecting a custom analytics script

Custom CSS support for the portal

Public profile URL format

Concurrent sessions across multiple devices

Session length before re authentication

Google sign in fails with a redirect URI mismatch

Revoking access for an offboarded employee

Bulk inviting team members

Do public visitors need an account to read answers

Seat limits on the Basic plan

Retry schedule after a failed payment

Updating invoices after a company rebrand

Adding a backup payment method

Prorated credit when downgrading mid cycle

Transferring ownership to another teammate

A custom role between agent and admin

A category that is invisible to members

Permissions granted to the agent role